Privacy Policy – Uptown Inn Guest House
At Uptown Inn Guest House, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a booking with us.
1. Information We Collect
We may collect the following information:
- Name, contact details, and identification documents for booking purposes
- Payment information (when you make reservations or payments)
- Email address or phone number (for communication and confirmations)
- Any information you voluntarily provide when contacting us
2. How We Use Your Information
We use your information to:
- Process and confirm your bookings
- Provide customer support and respond to inquiries
- Improve our services and guest experience
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. Your information may only be shared with:
- Service providers who help us process payments or manage bookings
- Legal authorities if required by law
4. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse.
5. Cookies & Website Use
If you use our website, we may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent where applicable
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Uptown Inn Guest House
📍 44 Kort Street, Parys
📞 +27 68 850 6663
✉️ admin@uptowninnguesthouse.co.za